"Conflict is the father of progress"

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Group-of-business-people-assembling-jigsaw-puzzle-and-represent-team-support-and-help-concept

On average, employees spend 12% of their work time involved in conflicts. In companies with more than 500 employees, even higher conflict tendencies can be observed. Mediation is one of the most promising methods of thwarting this trend. 

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Intercultural Sensitivity Workshop & World Café at Robert Bosch GmbH

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Robert-Bosch-EN

In the realm of intercultural training, intensive cooperation is already taking place between Robert Bosch GmbH and ti communication, especially regarding the preparation of employees being sent on foreign assignments. It hardly even matters where they are going; our network of experts spans the globe: from Singapore to Portugal, the Netherlands, China and Saudi Arabia, all the way to Australia.

This year, we had the opportunity to support the Robert Bosch company using a different format: On the occasion of an international conference with participants from Germany, China, the USA and Japan, our trainers Anna Corbett and Susanne Taylor conducted a 2.5-hour workshop.

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Enjoying togetherness - eMag Interview (2)

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Enjoying togetherness - eMag Interview (2)

For years now, ti communication has been working as a partner and provider for intercultural training and coaching for Infineon Technologies AG. In order to make its employees aware of available training courses and to show why intercultural training is worthwhile, Infineon is publishing a series of interviews with our trainers in its own employee magazine. The series "Cultures, Communication and Clichés" addresses the challenges, country-specific clichés and traps of intercultural communication. In the following, you will read an interview with ti communication trainer Gyoengyi Varga. She explains the role that cross-cultural skills and enjoying togetherness play in cross-cultural communication and corporate success. Her areas of specialization: Hungary and development of international teams.

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Resilience in Project Management

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Resilience in Project Management

For a while now, it seems another hot topic has taken hold in corporate human resources management. Hardly a week goes by where the relevant professional journals, magazines and seminar catalogues don't feature a specific topic: resilience. But what exactly is resilience?

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Cultural understanding á la carte

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Cultural understanding á la carte

Indulgence workshop by Gerhard Hain and Christoph Hauser allows you to dip your senses into foreign cultures

When and to whom do you give your business card at a business meal with Japanese – and which way do you hold it? How many bows or half-bows are appropriate when doing so, and what are the "ten do's and don'ts" for doing business with Arabian business associates? If you are preparing for intercultural business relationships by limiting yourself to such questions, you're doing it wrong, according to Gerhard Hain: "It's not about fixed rules, it's about encounters between people – whether on a national or international level". With his consulting firm ti communication, he, along with 80+ team members, has been successfully supporting companies in internationalizing their businesses for 15 years now. Infineon, Robert Bosch, Hilti and several other international market leaders as well as SMEs are now part of their clientele.

"Learning can be fun and involves the senses"

Hain finds the stolid memorization of rules of conduct to be largely ineffective. Instead, he focuses on a deep understanding of cultural peculiarities and small communication codes, as well as observing without evaluating. "Learning can be fun and involve the senses", is a further principle at ti communication. Thus, it is only a matter of course that Gerhard Hain got together with an indulgence expert in the autumn of 2014 to combine learning and indulging: along with Christoph Hauser, known, among other things, for Hausers Kochschule (cooking school), he now offers "intercultural indulgence workshops". In groups of a maximum of ten persons, a one-day seminar will focus on a specific cultural realm where intercultural communication is explained in theory and practised in practical situations, followed by cooking and eating a typical meal of the respective country, which culminates in a sensory understanding of the target culture.

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German-Polish team building - A successful example in the firm Europoles GmbH & Co. KG

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German-Polish team building - A successful example in the firm Europoles GmbH & Co. KG
Andrea Mewaldt interkulturelles Training Polen
intercultural-trainer Poland-CEE K.Huebner

Poland is a neighbouring country. This leads one to assume that business between Germans and Poles automatically runs smoothly. In principle, this is true: As the economic figures of recent years show, German-Polish business is doing well. Cooperation between the two countries is becoming ever closer. However, there are a few things that should be taken into account from the outset.

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Even the Small Ones need Support

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Even the Small Ones need Support

Frequently, in small and medium-sized companies, professional preparation of employees and their families for foreign assignments is out of the question, due to costs. This is cost-cutting at a high cost.

Multinational corporations employ intercultural specialists to prepare employees and their families for expat assignments. However, the situation is often quite different in medium-sized companies: Many mid-sized firms can often only find a few or sometimes even only one employee willing to go abroad. You would expect the respective candidate to be provided preparation assistance and fussed over. Instead, professional expat preparation is frequently out of the question, since training costs are seen as separate from the consequential costs of a failed foreign assignment, or appear too high in relation to the personnel budget. However: Not preparing expatriates for the special circumstances in their new culture is saving at the wrong end.

What selection criteria play a role?

First of all, it is especially important to select the right person for a foreign assignment. Frequently, professional expertise and language skills, as well as a willingness to leave the country for extended periods, are seen as the most important criteria for employees to be sent abroad. However, these three factors alone are not enough, and repeatedly receive too much emphasis. Additional factors crucial to a specific situation can, for instance, be brought to light through intercultural training courses.

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TNT: Tri-National Training - Multicultural team building workshops for Eurocopter

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Eurocopter

Eurocopter is a Business Unit within the EADS Group with assembly lines in Germany, France and Spain as well as subsidiaries worldwide. Eurocopter has traditionally developed from the European head offices of Germany and France and in the last years has integrated their third pillar in Spain, which opened a new plant and assembly line in Albacete, in the region of Castilla-La Mancha.

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