Reflection time for managers - The new definition of the leadership role in a highly-globalized world

Reflection time for managers -  The new definition of the leadership role in a highly-globalized world

Anna Corbet, speaker at the INTERCHANGE '15, about managers' need for "time outs" for reflection and course correction to run the highly complex day-to day management successfully.

Time pressures rule a manager's day, especially the daily business of managers active on a global level. Fast-paced change requires quick decisions and targeted change processes. In addition to demanding professional expertise and leadership tasks, managers are faced with the challenge of constant change, locally as well as globally.

Today, multimedia-based communication, remote management or the need for increased networking are only a few of the challenges that managers must master as a matter of course. Demands with regard to self-management, flexible management competencies due to internationalization and the often highly-complex day-to-day management business require an enhanced handling of one's own leadership role and leadership potential.

However, reality often paints quite a different picture

Employees are promoted into leadership roles and must master the jump to being a manager on their own. Frequently, they keep their entire line-up of tasks and fulfil their management role on top of those. As team leaders, the already manage their co-workers in global locations. People in such leadership positions rise up in the company, and with the move, the demands and expectations put on management, as well as the complexity of management tasks, increase. Management, strategic developments, and initiation and supervision of changes, often on a global level, now take the forefront along with several other issues. Operative tasks should be increasingly delegated. Several managers in middle management frequently still cling too strongly to the operative business, thus becoming trapped in the vortex of performance and time constraints. Discussions from practical situations show that clinging to the operative level is not always the result of day-to-day demands, but rather serves as an anchor of security in an environment of increasing global complexity.

Managers are like top athletes

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15 years of ti communication - Anniversary celebration to benefit Doctors Without Borders

15 years of ti communication -  Anniversary celebration to benefit Doctors Without Borders

Following our exchange forum INTERCHANGE in the afternoon, we will hold our anniversary celebration to benefit the organization "Doctors Without Borders" on the evening of 02 October 2015 in Regensburg's historic Salzstadel salt store building. We welcome you to join us in celebrating 15 years of ti communication, 15 years of intercultural management and consulting in the heart Regensburg's historical centre, and 15 years of loyal customers!

Small start, great growth!

At the inception of ti communication, what is now a company for intercultural management and consulting began as a two-man/woman operation. Year for year, it grew into a successful corporate consulting firm. Today, ti communication boasts a large team of employees responsible for the preparation, conduction and follow-up work of our training courses, customer service, sales and marketing. Around the world, more than 300 senior experts are at work for our clients. On virtually every continent, we offer intercultural training and the respective corporate consulting at any time. Today, ti communication is a global player in more than 40 countries: Several renowned corporations rely on our consulting services, because they know that customer needs are the focus of our work.

15 years of passion

For 15 years now, our motivation has been the joy we find in our work. We love what we do and look forward to the success of our measures every day! After so many sears of successful collaboration, we wish to thank you, and are holding a special event for you, and of course for us as well, on the occasion of our anniversary. Our celebration is taking place in the historical Salzstadel in Regensburg, with its unique atmosphere. Gerhard Hain and his associates at ti communication will host the evening, receiving a helping hand from the following people:

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INTERCHANGE – the Exchange Forum

INTERCHANGE – the Exchange Forum
The meeting point for intercultural professionals and economic experts

For 15 years now, we have operated under the motto “Wherever you are, we’re already there”. Now it’s time for you to come to us. We cordially invite you to be a part of the first ti communication INTERCHANGE – in the heart of our home, the World Heritage Site of Regensburg.

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Assuming responsibility ti Cooking Culture with Christoph Hauser

Assuming responsibility ti Cooking Culture with Christoph Hauser

What does assuming responsibility mean? A responsible person makes decisions and is prepared to take responsibility for the consequences, whether positive or negative. In working life, one is confronted on a daily basis with such decisions. Especially in intercultural cooperation with foreign countries, the word “responsibility” doesn’t always take on the same significance.

For instance, it is often easier to pass on the “blame” for one’s actions to someone else. In cooking culture, too, one often plays it safe instead of taking risks and assuming responsibility. ti Cooking Culture writer Christoph Hauser examines this topic as follows:

Yesterday I organized my photos from the past year and realized that the possibilities of face recognition are impressive. I am truly a fan of technology, but to see how places, times, people and situations can be detected by technology is also rather scary. These technical developments don’t stop at door to the kitchen, either.
The purpose of such utilities is to make manual, analogue work easier. So if machines become intelligent, where does that leave us? I ask myself this question time and again when

I am asked for my opinion on that famous kitchen device from a famous home appliance manufacturer. The latest model of this food processor has a “guided cooking function”. It has programmed chips with recipes stored on them that explain each individual step in words and pictures and check progress with the built-in scale. Anyone can thus now “cook” with a guarantee of success. Isn’t that great?

Two things baffle me. Firstly: Where do we get this desire for guaranteed success? Secondly: Why is it so comforting to know that it’s all going to work?

Is convenience so important and comfortable that we will do without creativity in day-to-day life, with all of its possibilities of mistakes and failure? Our desire for perfection, simplification and structure is evidently greater than

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The Trainer Meeting 2015 Of current innovations and planned sensations!

The Trainer Meeting 2015   Of current innovations and planned sensations!

From 28 February to 01 March 2015, ti communication held its annual trainer meeting in Regensburg. Under the motto “Intercultural Management Development”, this year, too, numerous interesting lectures by our trainers and coaches contributed to the success of the event. In addition to providing instruction on the topics, the annual meeting also primarily served as a chance for trainers and ti communication to ex-change ideas and experiences.

At the start of our trainer meeting, CEO Gerhard Hain provided a short review of the year 2014 and presented the developed workshop series called “Hauser.Kochen | Hain.Kultur” (“ | Hain.culture”), which will be part of our programme as of the summer of 2015. The trainers got a further surprise with the presentation of the planned INTERCHANGE, which, initiated by ti communication, will take place on 02 October 2015 in the UNESCO World Heritage Site, Regensburg.

From the “Intercultural Readiness Check” to the dynamic “Enterprise Game Platform”

Andreas Hauser opened the technical portion of the event with a report on four possible in-ternationalization strategies for companies and their influence on the respective management models. Using these strategies, one can identify how global a company is and what synergetic potential exists between

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Internationalization Strategies - Just how global is your company?

Internationalization Strategies - Just how global is your company?

German products are known throughout the world under the quality label “Made in Germany”, and several German brands generate the majority of their turnover beyond the borders of their home country. The requirement of having an international presence and being a global player in one’s respective market segment is a matter of course for many medium-sized and large companies. Yet just how far has “international thinking” really come in the management and executive levels of German companies?

Particularly when talk is of international cooperation, there is a variety of models according to which companies orient themselves toward respective partners, subsidiaries or branch offices. In the following, four internationalization strategies will be presented that can help depict the various approaches and behaviours in such interaction.

In the illustration above, the left circle depicts the corporate culture of the home country (which, for purposes of explanation, represents the German head office), whose organizational structure has a grey background; the right circle represents the international partner, whose local circumstances are depicted on a white background.

Polycentric strategy: The German head office and the foreign subsidiaries work well and with little overlap parallel to each other, almost independently.
This strategy is frequently employed for functional internationalization: There is a high degree of independence from the German head office; the corporate management of the partner is adapted to local circumstances; the foreign corporate culture remains intact; there is no exchange of employees and know-how.

Ethnocentric strategy: The environment in the foreign subsidiaries is clearly influenced by German culture, and work is done according to the instructions of the head office.
In the past, it was typically used for institutional internationalization, but is also still a widespread corporate philosophy: Central decisions are made in the head office; the corporate culture and corporate management of the foreign partner are strongly influenced by German methods; a German expatriate has an executive function in the foreign country; hardly any foreign know-how or employees are integrated into the German mode of thinking.

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Virtually crossing the planet: How I’m navigating my way to my internship in Belgium

Virtually crossing the planet: How I’m navigating my way to my internship in Belgium

We at ti communication are augmenting our course offerings to include the virtual realm. Within the context of our newly-defined and even more sustainable learning process, we now also offer the e-learning tool Country Navigator: With it, course participants can deepen the skills acquired in our intercultural training courses and enhance their learning success on a long-term basis. Alexandra Lottner, a former intern at ti communication, has tested the tool in advance to determine how to use it to successfully navigate through international day-to-day business.

Auf Wiedersehen, Regensburg Bruckmandl – Salut, Manneken Pis! My time at ti communication is barely over, and I’ve already become an assignee myself – at the Belgian branch office of a German automotive manufacturer in Brussels. To prepare for my foreign internship, I had the opportunity to test the e-learning tool Country Navigator. I can tell you this much right off the top: Even though I was familiar with the basics of intercultural theory based on my international studies and have had a few long stays abroad, I have definitely been able to enhance and deepen my knowledge with the help of this tool.

But just how does intercultural e-learning work with the Country Navigator?

The tool, offered by ti communication, uses interactive modules to impart content that will be specifically relevant for my Belgian work day. Yet the skills I learn from it also make my collaboration with foreign colleagues much easier in general.

Global Effectiveness – Interactive instead of “grey” cultural theory

When beginning the e-learning session, I find it very helpful to start with the general cultural module Global Effectiveness. Through alternating theoretical lessons and interactive case studies, I can solidify and expand my basic knowledge in intercultural theory related to a business context.

To achieve this, the Country Navigator makes use of the practical concept of the “RISK” framework: Recognize differences, assess their potential Impact, Strategize how to best manage them and apply self-management Knowhow. On three dimensions, I am given a clear depiction of how cultural orientations influence one’s own behavioural preferences in day-to-day collaboration. These dimensions focus on working, relationship and thinking styles, which take different forms from one culture to the next.

In its implementation, the Country Navigator thoroughly illustrates what these more or less abstract dimensions can specifically mean in practical situations.

Here’s an example: The category “relationship style” shows, among other things, that a project in a strongly task-oriented environment can only progress when the necessary processes and plans have been established. In relationship-oriented cultures, on the other hand, an emotional bond must first be established between colleagues or business partners.

At the same time, the Country Navigator illustrates the advantages and disadvantages of these orientation extremes. This makes it easier for me to detach myself from my own culturally-shaped perspective. I can thus better understand actions that had previously been completely foreign to me and identify them as positive action strategies. With the aid of interactive role-playing games, I can also put myself in the shoes of colleagues from other cultures and act out how I can adapt to foreign cultural behaviours.

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Intercultural Day at the OTH Regensburg - Gerhard Hain lectured on the intercultural challenges of educational work

Intercultural Day at the OTH Regensburg - Gerhard Hain lectured on the intercultural challenges of educational work

Acquiring intercultural knowledge, applying it in practical circumstances and preparing oneself properly for intercultural situations and assignments – that was the theme of the Intercultural Day in January of 2015 at the Eastern Bavarian Technical University (OTH) Regensburg.

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Cooking outside the box - ti Cooking Culture with Christoph Hauser

Cooking outside the box - ti Cooking Culture with Christoph Hauser

The world is getting smaller. While some are frightened by this trend, others see in it opportunities for innovation and new experiences. From a culinary perspective, exchange and trade routes, encounters and the courage to try new ingredients have always been beneficial.

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Hosting, the right way! - ti Cooking Culture with Christoph Hauser

Hosting, the right way! - ti Cooking Culture with Christoph Hauser

The customer is king! The better the restaurant, maybe even emperor? The fairy tale of the “Emperor’s New Clothes” spontaneously comes to mind. You might chime in with the people who complain about the large plates with little on them that are served in upscale restaurants.

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